Trust me, I’m a Doctor! Views of Some Irish Patients



Since early times, physicians have identified that the kind of relation a patient has with his doctor is a key element in the quality of delivered treatment . So, when the doctor builds trust with the patient, the latter has high chances of recovery. Hence, the doctor’ knowledge and competence is not the only important factor but also the environment of trust that would link a doctor and a patient. This is what can stem confidence in a patient to engage and benefit fully of the health care.

A recent study carried by a group of researchers at the Irish College of General Practitioners and published in a Journal of Medicinal Chemistry Research has assessed this relation between patients and their doctors and more particularly between Irish patients and their General Practitioners (GP).

The study was part of a general studies carried in 23 European countries including Ireland. These studies led by the French College National des Généralistes Enseignants (CNGE) aimed at identifying patients’ representations of their general practitioners.

In their way to identify the nature of this relationship, the study tried to answer the question if Irish patients trust their local General Practitioner? The study stated that “the gaining of trust is a function of, among a myriad of factors, confidence, reliability and time embodied mostly in the continuity of personal care – a continued caring relationship between the patient and the physician.”

The study affirmed that “when asked about their GP in terms of competence, academic qualifications and experience to date, all participants replied that while free to do so, they did not once question their GP in terms of these areas.” Something researchers found as a “measure of confidence … in both the GP as an individual, and also in the wider system that trains physicians in Ireland.”

The researchers have assumed that “the GP and the Irish medical institution of general practice appear to have avoided the contagion of transcended distrust from other institutions and have maintained their strong trust relationship among this sample of patients.”

When the patient questions the doctor’s competence, then there’s no place left for trust. Researchers noticed that “while participants felt they could do so, overall the vast majority of participants never felt inclined to question the decisions or diagnoses made by their GP with, reflecting perhaps a level of dependency, the general feeling among patients being that failure to trust in this instance will leave the individual coping with further discomfort and uncertainty; ‘if you don’t trust them, then where are you?’” the study stated.

How Can Innovation Impact Enterprises?



Innovation refers to implementing new processes, ideas, or shifting existing ones to become more effective and increase chances of a business’ success. In recent years, innovation has become so inevitable for businesses to stay on the level of competitiveness. Businesses that embrace innovation are looking forward to get many benefits, but most enterprises don’t pay much attention to innovation’s impact on the firm performance. So, how innovation affects performance?

A new study carried by a group of researchers from Malaysia and published in a Journal of Innovation Management in Small & Medium Enterprise has investigated how innovation could influence performance in small and medium sized enterprises (SMEs). Researchers studied 284 samples and found that “product innovation and process innovation influenced firm performance significantly, where the impact of the former was stronger than the latter” as stated in the study.

To innovate doesn’t mean to invent new things, but to make changes on a business model and make necessary changes to come up with new products or services. The study has stressed out that “innovation is a critical factor in today’s entrepreneurial activities.” So, policy makers in SMEs should take innovation into consideration when making their business strategies and shaping their strategic visions.

To survive the intense competitiveness in global market, SMEs would need to offer something different to what other businesses are offering. The study stated “a firm would be more competitive if it is able to design, produce, and market products or services superior to those offered by its rivals… innovation is no more a luxury, but a necessity.”

However, innovating is theoretically simple but not practically. Innovation means more costs, so businesses need to consider the financial part when embracing innovation strategy. The study mentioned that “Due to high costs of innovation in terms of R&D expenditure and personnel and resource constraints facing SMEs, this move incurs a high risk to the firms.”

But ignoring innovation would in turn impact the business negatively. So businesses should find a balance that would keep them innovative and avoid any risks. Researchers suggest that “SMEs have to really spend their time and money on gathering enough information about the market demand and trend for their products, competitors and sources of innovation before any decision can be made.”

Innovation can touch every facet of a business, be that products, services or business processes and businesses that embrace innovation produce more proficient work processes and have better productivity and performance. To be innovative would help a business to survive the intense competitiveness forced in the market and more importantly lead growth.